Testimonials for Advanced Basement Systems

Very accommodating & professional. Thanks for looking after our request for installation and doing a super job.

Pleased with work done. Dan the inspector was willing to please, easy to talk to and explained how the job would be done. Office staff was excellent! Kevin and the boys worked hard. They were very polite, did a good job and cleaned up well.

Had a sump pump installed today. Shawn, Kevin and David did an excellent job. They were down to earth, professional and very informative. Thanks!

Very satisfied with work done. Tom was polite, professional and friendly. Good office staff and Kevin was fabulous. Good time frame to get the job done.

The presentation was clear and the inspector was very thorough in answering questions. Had a quote to do the work from the outside but chose you due to your professionalism and the knowledge of your staff.

Ken went through every detail of our problem with us and was friendly. The foreman was very knowledgeable and neat. We are so pleased with your company, products and service.

Virginia called in to compliment Justin and Rick since she does not have a computer to put it online. She said they were very polite and professional and did a very thorough job. She was very pleased with their work.

Prompt, courteous service with excellent after install support.

Quite satisfied with work done. Excellent install crew and wonderful office staff. Money well spent.

Adele Would you please forward this Email to your President as it pertains to the outstanding manner in which everyone at Basement Systems performed from the moment I picked up the telephone and talked to You.  To the President of Basement Systems Southern Ontario Division. Dear Sir, As a result of seeing Basement Systems  advertising on Television I called your office to set up an appointment to have a representative come to my house in London and provide an evaluation of my problem. The first person I talked to was Adele who first listened to my dilemma and then with a great deal of patience took me through the various steps that Basement Systems could provide summing up by offering to send Dan Clancy to my house who would provide an evaluation and a price to resolve the problem. Adele was terrific and what a pleasure it was to talk to a real live person when I first called rather than machine. Next Dan arrived promptly  and together we reviewed  my basement problem after much discussion it was decided that we would only WaterGuard one wall and run a channel through my workshop to the nearest sump pump.I would add that Dan very diplomatic suggested that although this option may well work for complete peace of mind that I might be wiser to do all the outside walls of this particular basement area.The contract was duly signed for the one wall and Dan was on his way. Having slept on Dan`s suggestion I decided he was so totally correct so I called Adele explained the situation she again was wonderful nothing was too much trouble and she organized Dan to come back which he did we rewrote the contract  and he explained exactly what each step would be. Again a credit to your organization.  On October 19th just after 9.00am as promised Justin and Kevin arrived.After introductions and I might add Justin new my first name and that of my wife`s which impressed me right off the bat.Justin and Kevin quickly reviewed the situation put down drop mats put on the airduct dust extractor and in no time at all were hard at it. Frankly I thought it would take them atleast two days to do the job.I was not even close. By 4:30pm the job was complete. Everything cleaned up.They were amazing young men. Polite Competent and knew exactly whattheir task was.In conclusion I was extremely impressed with every step of the operation and would wish to express my sincere thanks to Adele, Dan, Justin and Kevin for truly a job well done and my warmest congratulations to you Mr President for running such a fine Corporation it was a pleasure doing business with Basement Systems and I would not hesitate to recommend your Firm to others.Yours sincerelyMichael Mears

Very satisfied with job done. Excellent inspector and office staff. Chose you for the history of the company and product line presentation.

Tyler and Shane did lots of work on my house and were professional and courteous.

Extremely pleased with work done. Tom was professional and courteous. Office team was fantastic and the quality of website helped us decide to hire you.

Very satisfied. Work completed in a timely manner. Various options explained well to us. Office staff were very helpful. Messages were returned promptly. The installers worked very hard and the clean up was great!

Very satisfied with job done. Office staff was friendly, polite, knowledgeable and courteous. The installation crew was clean, well mannered and on time. Your customer follow up is top notch. Confirmation numerous times for appointments. Very knowledgeable and well presented staff.